Committed to Quality

Corporate Quality Policy

We are committed to providing the required resources to continually improve the effectiveness of the quality management system, and we comply with all customer and regulatory requirements.

Packers Plus is committed to a defined and controlled quality policy that has measurable objectives, ensures compliance with all applicable requirements, and continuously improves the effectiveness of our Quality Management System. This policy is communicated across all levels of the organization and aligned with our strategic vision to consistently deliver reliable, high-quality products and services to our customers and stakeholders

As part of its global commitment to quality and adherence to rigorous international standards, Packers Plus maintains ISO 9001:2015 and API Spec Q1 certifications across its manufacturing operations, as well as its engineering, research, and design processes, at facilities located in Edmonton, Alberta, Canada and Dammam, Saudi Arabia. The Dammam facility is also certified to API Spec Q2, demonstrating compliance with advanced quality management requirements for service supply organizations. In addition, the Edmonton facility holds API Monogram licenses 11D1 and 19AC, authorizing the application of the Official API Monogram to applicable products in accordance with the requirements of API Spec Q1.

To support operations across international regions, Packers Plus maintains a comprehensive Quality Management System (QMS) framework.  This includes a dedicated Eastern Hemisphere QMS, with standardized API Q2 compliance training which ensures consistent application of quality policies, procedures, and controls across regional operations. Collectively, these systems enable standardized governance, effective risk management, contingency planning and continuous improvement, ensuring alignment, reliability and consistency in quality requirements across all global operations.

The award-winning Edmonton manufacturing center spans more than 250,000 square feet, with over 80% dedicated to production activities. This facility integrates a full range of capabilities, including manufacturing engineering, component storage, automated and manual assembly, precision torquing and testing, pressure testing, quality assurance and control, and raw material procurement. A state-of-the-art automated inventory management system dynamically optimizes material placement based on usage patterns, improving efficiency and supporting high-throughput operations. Through advanced automation and process control, Packers Plus ensures consistent product quality and reliable delivery to customers worldwide.

The Packers Plus KSA Manufacturing Center is a world‑class hub delivering manufacturing excellence for regional and global operations. Located in Saudi Arabia, the 45,000 sq. ft. facility integrates advanced manufacturing, in‑house tool assembly, torquing and pressure testing, service, warehousing, quality control, and R&D under one roof.

With precision machining, in‑house assembly, torquing, testing, a state‑of‑the‑art quality control lab, and R&D capabilities, the center supports the full lifecycle of completions equipment, liner hangers, and specialized oilfield tools—ensuring quality, reliability, and performance at every stage.  End‑to‑end production capabilities include raw material inventory and cutting, CNC production machining, prototyping and repair, secondary processing, and a dedicated full‑time final Quality Control inspection function—ensuring every product meets exacting performance and quality requirements.

Packers Plus also maintains strategic partnerships with industry-leading vendors specializing in machining, coatings, threading, and heat treatment. These globally aligned partnerships provide access to skilled trades and specialized capabilities, and through ongoing assessments and performance evaluations, provide close collaboration and alignment with Packers Plus minimum quality management system requirements . This integrated network of trusted partners is a key component of Packers Plus’ ability to consistently meet and exceed customer requirements across diverse markets and operating environments.

Packers Plus machined components are subject to controlled inspection processes to verify conformance with specified design requirements prior to assembly. These inspection activities are supported by coordinate measuring machines (CMMs), calibrated testing, monitoring, measuring and detection equipment, and qualified quality personnel.

CMMs are used to verify dimensional conformance with high precision (up to 1/10,000 inch /1/4,000 of a cm). Packers Plus utilizes Zeiss Accura and FARO Arm systems for both fixed and portable inspection.

Inspection programs follow engineering specifications to ensure repeatable results. Measurement data is recorded and retained to support verification, nonconformance identification, and continuous improvement.

Final product assemblies undergo comprehensive Final Quality Control verification, including dimensional inspection, drift verification, maximum outer diameter (OD) checks, and visual and functional thread inspection, to confirm conformity with engineered drawings, customer and assembly requirements. Prior to shipment, Final Shipping QC verifies full traceability of components and assemblies, confirms completion and approval of torque charts, pressure test reports, and function test records where applicable, and ensures all documentation is complete, accurate, and approved prior to product release.

All tools and components are assigned unique 2D barcodes capturing material certifications, production data, and testing records. Each tool includes a unique serial number, enabling full traceability, including accessories.

The system tracks products from assembly through field installation (where applicable), with all QA/QC data retained in the document management system for lifecycle traceability, regulatory compliance, and quality assurance.